By accessing our website, booking a strategy call, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between you and The Content Game ("we," "us," "our," or "the Company").
Please read carefully. If you do not agree to these Terms, do not use our website or services.
The Content Game is a company registered and operating in Ontario, Canada. Phone: +1 437-525-0595. Email: [email protected].
Users under 13 years of age are strictly prohibited from using our website or services. Users aged 13–17 may access our website only with parental or guardian consent, and all users under 18 must comply with applicable laws regarding minors.
The Content Game provides digital marketing and business growth services including:
We do not buy, sell, or broker leads. We do not engage in affiliate marketing that involves the transfer of personal data to third parties.
All pricing is agreed upon in writing before services commence. Pricing for ongoing retainers may change with 30 days' written notice to the client.
Ad spend is separate from management fees. Clients fund their own advertising accounts. We do not advance ad spend on behalf of clients.
Month-to-month agreements require 30 days' written notice to cancel. Fixed-term contracts must be honoured for their full duration unless terminated for cause as defined in these Terms.
Due to the nature of our services (time and labour invested), we generally do not offer refunds once work has commenced. All sales are final once a service period has begun. Exceptions are at our sole discretion within 7 days of a disputed charge.
One-time setup or onboarding fees are non-refundable regardless of subsequent cancellation.
All proprietary systems, methodologies, frameworks, templates, tools, ad creatives, funnel structures, landing pages, automation sequences, and content strategies developed by The Content Game remain our exclusive intellectual property. Clients receive a limited licence to use deliverables created for their specific business only.
Prohibited Use: The unauthorized reproduction, copying, reselling, redistribution, reverse-engineering, or use of any of The Content Game's ad creatives, funnel structures, landing page designs, automation workflows, scripts, or proprietary systems — in whole or in part — without prior written consent is strictly prohibited and constitutes a violation of these Terms. Any such unauthorized use may result in immediate termination of services, forfeiture of all fees paid, and legal action for damages. This prohibition applies to former clients, third parties, and competitors alike.
You retain ownership of all content and brand assets you provide to us. By providing these materials, you grant us a licence to use them solely for delivering your agreed services.
Upon full payment, clients receive full ownership of all custom deliverables created specifically for their business, except for any third-party licensed elements which remain subject to those third parties' terms. Ownership of deliverables does not include the underlying systems, frameworks, or methodologies used to produce them, which remain the exclusive property of The Content Game.
To enable effective results, you agree to: provide accurate and timely information; be available for scheduled calls and filming sessions; review deliverables within specified timelines; provide access to required platforms and accounts; maintain adequate ad spend funding; and communicate promptly with your assigned team. Delays caused by client non-responsiveness are not grounds for a refund.
Important: All case studies and results shared represent past performance and are not guarantees of future results. Individual results will vary. We do not guarantee specific revenue increases, follower counts, or other metrics. Any projections shared are illustrative examples only and do not constitute a warranty of results.
SMS Opt-In: The only method of SMS opt-in on our website is through our chat widget. Submitting a contact form, booking a call, or providing your phone number anywhere on our website does not constitute SMS opt-in consent.
To the maximum extent permitted by law: we are not liable for indirect, incidental, or consequential damages; our total liability shall not exceed fees paid in the three months preceding the claim; we are not liable for platform algorithm changes, ad account suspensions, or other third-party actions beyond our control.
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement, including pricing, strategies, and business performance data. This obligation survives termination for two (2) years.
Either party may terminate with appropriate notice. We may terminate immediately without refund if you violate these Terms, engage in illegal activity, fail to meet payment obligations, or use our deliverables in violation of platform policies. Upon termination, all outstanding fees become immediately due.
These Terms are governed by the laws of the Province of Ontario, Canada. Both parties agree to attempt good-faith resolution through direct negotiation for 30 days before formal proceedings. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
We may update these Terms periodically. Changes take effect when posted with an updated date. For existing clients under active agreements, material changes will be communicated with 14 days' written notice.
The Content Game
📞 Phone: +1 437-525-0595
📧 Email: [email protected]
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.